"She will hear me": how a flexible interpreting style enables patients to manage the inclusion of interpreters in mediated pharmacy interactions. (Article, 2011) [WorldCat.org]
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"She will hear me": how a flexible interpreting style enables patients to manage the inclusion of interpreters in mediated pharmacy interactions.

Author: Jennifer Watermeyer Affiliation: Department of Speech Pathology, School of Human and Community Development, University of the Witwatersrand, Johannesburg, South Africa. jennifer.watermeyer@wits.ac.za
Edition/Format: Article Article : English
Publication:Health communication, v26 n1 (201101): 71-81
Other Databases: WorldCatWorldCat
Summary:
Interpreters are frequently called upon to assist with communication across language barriers in health care contexts. Research has neglected the voice of the patient, and interpreting practices are often dominated by assumptions about how best to include an interpreter in interactions. Data from a South African study of interpreted pharmacy interactions provide some novel insights into how a flexible interpreting  Read more...
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Details

Document Type: Article
All Authors / Contributors: Jennifer Watermeyer Affiliation: Department of Speech Pathology, School of Human and Community Development, University of the Witwatersrand, Johannesburg, South Africa. jennifer.watermeyer@wits.ac.za
ISSN:1041-0236
Language Note: English
Unique Identifier: 704799962
Awards:

Abstract:

Interpreters are frequently called upon to assist with communication across language barriers in health care contexts. Research has neglected the voice of the patient, and interpreting practices are often dominated by assumptions about how best to include an interpreter in interactions. Data from a South African study of interpreted pharmacy interactions provide some novel insights into how a flexible interpreting style may enable patients to initiate and manage the inclusion of interpreters in health care interactions. This study confirms the inappropriateness of the conduit model of interpreting and suggests that a flexible approach based on patient preferences and communicative needs may be more successful in realizing communication goals and achieving patient-centered interactions. Recommendations for how this style might be implemented are provided.

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